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WHAT YOU NEED TO KNOW

You have questions, we have the answers

What destinations does CAVY Turismo offer?

CAVY Turismo offers a wide variety of destinations, from exotic beaches to historic cities, mountains and jungles. Some of our most popular destinations include Cancun, Machu Picchu, Madrid and Rio de Janeiro.

Can I personalize my trip with CAVY Turismo?

Yes absolutely! At CAVY Turismo we believe that each traveler is unique, and that is why we offer customization options to adapt your trip to your needs and preferences. You can choose the type of accommodation, length of trip, activities and more.

How can I book a trip with CAVY Turismo?

You can book a trip with CAVY Turismo in several ways. You can do it online on our website, write to us on Whatsapp, send us an email or schedule an appointment for us to visit you in person.

How far in advance should I book my trip?

We recommend that you book your trip at least three months in advance, especially if you want to visit popular destinations during peak season periods. However, we can also help you plan last-minute trips if necessary.

What security measures are taken during CAVY Turismo trips?

The safety of our customers is our top priority. We make sure to work with reliable service providers and respect local safety measures. In addition, we always recommend taking out travel insurance that covers any eventuality that may arise.

What payment options does CAVY Turismo offer?

We offer a variety of payment options, including credit cards, debit cards and bank transfers. We also offer installment payment plans for select trips.

What happens if I need to cancel my trip?

If you need to cancel your trip, it is important that you contact our travel agency as soon as possible to inform us of the situation. We understand that unforeseen events or situations beyond your control may arise that require you to cancel your trip and we are here to help you handle the situation in the best way possible.

Generally speaking, cancellation policies vary depending on the type of reservation you have made and the tourism service providers involved in your itinerary. Some services, such as flights and accommodations, may be subject to cancellation fees, while other services, such as transfers or excursions, may offer full or partial refunds depending on the stated cancellation policy.

If you need to cancel your trip, we recommend that you review the terms and conditions of your reservation and contact us for more information about cancellation policies and any applicable charges. Our travel agency is committed to helping you find the best possible solution and managing any refund or change to your reservation in the most efficient and effective way possible.

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